Shipping policy

Shipping Policy

Thank you so much for supporting our Small Business! Our customers mean the world to us! We are committed to processing your order promptly. Orders are typicall processed within 5-7 business days (excluding weekends and holidays) This allows us time to laser cut your blanks and get them packaged and out the door to you!

Shipping Rates

We strive to keep your shipping costs as low as possible. Shipping will be calculated and displayed in the checkout cart.

Shipping Destinations

We ship within Canada and the Untied States (excluding Hawaii & Alaska) 

Please Note:  USA Customers- will be responsible for any tariffs that may be incurred for your order. At this point there should be ZERO tariffs attached on your laser cut blanks.

Order Status & Tracking

As soon as your order ships, you will receive a tracking number via the email address we have for you on file. Please allow 48 hours for tracking information to become available. Please be sure to check your spam/or promotions folder if you do not see the email in your Inbox, Emails sometimes get filtered to those tabs. If you have any inquiries regarding your shipment, please feel free to Email us at yvette@oldethymesdesigns.com

Refunds, Returns or Exchanges

If there are any issues with your order, please email us at yvette@oldethymesdesigns.com 

Any issues with your order will be handled by a case by case basis.